Last Updated: August 29, 2025
PROLMAR, LLC (hereinafter referred to as “Company”, “we”, “us”, or “our”) provides a website to offer software services (the “Services”). This Privacy Policy (“Policy”) describes our practices and policies regarding the use and processing of Personal Information while providing the Services. It explains the kinds of Personal Information we collect through prolmar.com and, where applicable, our mobile application, the Prolmar App available on the Google Play Store and Apple App Store (collectively, the “Platform”), how we use that information, our legal basis for doing so, with whom we share it, your rights and choices, and how you can contact us about our privacy practices. This Policy does not apply to third-party sites, products, or services, even if they link to our Services or Platform; you should consider those third parties’ privacy practices carefully.
By acknowledging this Policy, you accept the practices described here (including new versions as they go into effect) and our Terms of Use (the “Terms”), which govern this Policy and contain all disclaimers of warranties and limitations of liability.
Capitalized words not defined in this Policy are defined in our Terms. It is important to read this Policy alongside the Terms to understand key concepts.
We collect Personal Information from certain sources to provide the Services and manage the Platform, including information you provide and information from third parties. Declining to provide required information may limit your ability to use certain features.
We collect information from and about you and your interactions with us—for example, when you visit our Platform, use the Services, leave comments or feedback, reach out to support, or contact us via any provided channel.
We engage third-party service providers to perform certain services on our behalf when personal data is necessary for them to perform their duties. They are prohibited from using Personal Information for other purposes and are obligated to comply with applicable laws and requirements. Their own terms and privacy policies apply.
We may use third-party ads, analytics, and tracking tools (e.g., cookies, web beacons, pixel tags, log files, flash cookies) to understand usage and improve Services, content, and advertising. These third parties may combine information collected on our Platform with information from other sources.
We may collect information about your online activities on the Platform and across third-party sites, devices, apps, and other features over time using:
See our Cookie Policy to learn more about cookies and third-party analytics and how to control them.
While using our Service, we may ask you to provide Personal Information to enable transactions, manage registrations, contact you, and/or identify you, including (without limitation):
You may also opt-in to submitting information through other methods, including participation in offers/programs/promotions, via our social media or forums, in connection with real or potential business relationships, in response to marketing, or by providing business cards/contact information.
Our Platform uses cookies and similar technologies to function effectively. These record usage information, including:
With your prior permission, we may collect photos, files, and information from your device’s contacts, camera, microphone/voice recordings, photo library, and files to provide features (e.g., scanning, uploading a profile photo). You can enable/disable access in your device settings.
We may also analyze usage via tools such as Google Analytics, and note that Google Play Store and Apple App Store have their own privacy policies.
We use collected/obtained information to conduct our business and provide products, Services, and online experiences. We rely on several legal grounds (contract, legal obligations, legitimate interests, and, where required, consent), including to:
Legal and regulatory compliance: identity verification; accounting, auditing, and billing; responding to court orders/lawsuits/subpoenas/government requests; and other compliance obligations.
Legitimate interests: mitigate loss/claims/liability; protect security/integrity; respond to inquiries and provide support; improve and develop Services; operate and optimize Platform performance; conduct aggregate analysis and business intelligence; share data with service providers/business partners who help operate and improve our business; ensure network/wallet/information security.
If we need to use your Personal Data in other ways, we will notify you and, if required, obtain consent.
We may send email marketing communications about the Company and Services, invite participation in events/surveys, or otherwise communicate for marketing, in accordance with applicable consent requirements. If we collect business/contact details at trade shows or other events (online or in-person), we may follow up, send requested information, and—with permission—include you in campaigns.
We may share Personal Data to: (i) satisfy law/regulation/legal process/governmental requests; (ii) enforce this Policy and our Terms (including investigating potential violations); (iii) detect, prevent, or address fraud, security, or technical issues; (iv) respond to your requests; (v) protect rights, property, or safety of the Company, Users, or the public; or (vi) fulfill obligations arising from contracts with Users.
We share Personal Data with a limited number of service providers (e.g., hosting, data analysis, IT and infrastructure, customer service, email delivery, auditing). They may need access to Personal Data to perform their services and are authorized to use/disclose it only as necessary and as required by law, subject to confidentiality/security obligations.
We may disclose aggregate information to third parties (e.g., advertisers, content distributors). Generally, we do not share personal information for third-party marketing/advertising purposes. See the GDPR/CCPA sections for choices about online advertising.
We share Personal Data with business partners and third parties as necessary to provide our Services and maintain user accounts, subject to their privacy policies.
In the event of a transaction altering our business structure (e.g., reorganization, merger, sale, JV, transfer, change of control), we may share Personal Data to facilitate/complete the transaction.
We also share Personal Data as necessary to comply with law/payment method rules, enforce contractual rights, protect rights/privacy/safety, and respond to public authority requests (which may include authorities outside your jurisdiction).
The Company respects your privacy and enables you to exercise your rights, including:
You may contact us to exercise your rights. We may request identity verification. If you are in the UK, you may complain to the ICO; if in the EEA, to your local authority. We appreciate the opportunity to address concerns before you apply to an authority.
California residents can exercise rights by emailing hello@prolmar.com. We will disclose/deliver required information within 45 days of receiving a verifiable request, extendable once by 45 days when reasonably necessary with prior notice.
We do not sell Personal Information. However, certain service providers may use technology on the Service that could be deemed a “sale” under the CCPA. To opt-out of interest-based advertising and such potential “sales,” you may use our in-Service controls:
Opt-out is browser-specific and cookie-based; if you change browsers or delete cookies, you may need to opt-out again. On mobile, you can use device settings (e.g., “Opt out of Interest-Based Ads” on Android; “Limit Ad Tracking” on iOS) and disable location collection in device preferences.
Our Service does not respond to DNT signals. Some third-party websites may track browsing; adjust browser settings to indicate your DNT preference.
California residents under 18 who are registered users may request removal of publicly posted content. Contact us with the account email. Removal is not guaranteed where the law does not permit or require it.
We implement organizational, technical, and administrative measures designed to protect Personal Data against unauthorized access, destruction, loss, alteration, or misuse. Access is limited to personnel who require it to perform their duties. No system is 100% secure; if you believe your account is compromised, contact us immediately.
We retain Personal Data while providing Services and thereafter as necessary to comply with legal/regulatory obligations (e.g., tax, accounting, financial reporting), contractual commitments, and payment method rules, consistent with applicable limitation periods and retention requirements. We also take measures to delete or de-identify data when no longer necessary, considering the type of Services, our relationship, potential re-enrollment, service impacts, mandatory retention periods, and statutes of limitation.
We are a global business. Personal Data may be stored and processed in any country where we operate or engage service providers, including countries with different data protection rules. We take measures to ensure transfers comply with applicable laws and that Personal Data remains protected. In certain circumstances, public authorities in those countries may access your data.
The Services are not directed to individuals under 18 (California residents) and under 16 (United Kingdom citizens). They should not provide Personal Data through the Services. If you believe a minor has provided Personal Information, please contact us.
We may update this Policy to reflect new services, changes in data practices, or relevant laws. The “Last Updated” date indicates the latest revision. Changes are effective when posted on the Platform. We may provide disclosures/alerts by posting them on the Platform and, if you are a User, by contacting you via Company email.
The Services may link to other sites that operate independently and have their own privacy notices/policies. If a linked site is not owned/controlled by us, we are not responsible for its content, use, or privacy practices.
The Company focuses on multinational compliance regulations, including UK GDPR, EU GDPR, and U.S. Privacy Laws, to make privacy a priority. You may request further information on our processing activities based on your country’s laws.
If you have questions or complaints about this Policy, please contact us at hello@prolmar.com, or by mail at: 30 N Gould St Ste R, Sheridan, WY 82801.
